Program Overview Drug Pricing Pharmacy Network FAQ's
Dispute Resolution Procedure
Except as otherwise required by applicable state law, the following is the Program’s dispute resolution procedure:
If for any reason you become dissatisfied with the level of service provided by the Program, you may contact our Customer Service Department, toll-free, at: (877) 684-0032.
The Program’s cardholders always have the option of filing a complaint or asking any question in writing. Please address your inquiries to:
Program Name
c/o EnvisionRxOptions
P.O. Box 89698
Tampa, FL 33689-0411
The Program will provide a written response to your inquiry within fifteen (15) days of receipt. When submitting your inquiry please include the following:
  • Your name, address and telephone number
  • The details surrounding the reason for your inquiry or complaint
  • Information concerning the efforts that you have made to resolve the matter
  • All responses that other parties have made in response to your complaint
  • How you would like to see that matter resolved
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 * THIS IS NOT INSURANCE – DISCOUNTS ONLY Dispute Resolution Procedure  Terms & Conditions  Privacy Policy 
 * Pricing is subject to change without notice.
 * Pricing is only for quantities stated, additional quantities may incur higher costs.
 * Network pharmacies can be contracted at different rates resulting in some pricing differences.